Harsh Truth About Treatment Acceptance

As we start a new year, many re-evaluate what they are doing and look to improve for the coming year. Today let’s talk about what we have more control over than we realize: treatment acceptance. Years ago, I used to believe that most treatment...

Owner vs Associate – Part 1

I get private messages every day, and it is interesting that occasionally I get both the owner and the associate messaging me about the same thing.   The associate is complaining that the owner isn’t providing enough work for them to do, and as a...

I Have an Amazing Employee, But….

They generate huge drama…. They are rude to patients …. They don’t get along with team members … They have no interest in learning, growing, changing…. They are negative…. They are always late … Whatever you fill in after the “but” is the...